Terms
These terms explain how visitors may use this Felco website, request product guidance, and interact with inquiry forms. By using the site, you agree to use the information for lawful product research, garden tool planning, and support communication.
Product descriptions, guide content, and care suggestions are provided for general selection support. Final tool choice should consider plant material, branch diameter, user comfort, and local safety practices.
Guides may describe common pruning, lopper, hedge shear, and sharpening routines, but they are not a substitute for reading the instructions supplied with a specific tool. Users remain responsible for checking tool condition, wearing suitable protection, keeping bystanders clear, and stopping work when a cut requires more force than the selected tool is designed to handle.
When you submit a request, provide accurate contact details and relevant tool context. We may respond by email or phone to discuss pruning shears, loppers, hedge shears, sharpening tools, parts, or care questions.
Submitting an inquiry does not create a purchase order, distributor agreement, warranty approval, repair authorization, or binding service commitment. Any quotation, availability note, recommended accessory, or care suggestion must be confirmed through the appropriate sales or support channel before you rely on it for ordering, stocking, or crew planning.
You may not attempt to disrupt the site, submit misleading information, copy content for deceptive use, or use the forms for unsolicited promotions.
You also agree not to upload harmful code, impersonate another person or company, harvest contact details, or submit repeated automated messages. Felco may ignore, remove, or block requests that interfere with normal support communication or make it harder for genuine garden tool users to receive assistance.
The site is offered as a practical guidance channel. Felco is not responsible for misuse of tools, unsafe cutting behavior, or decisions made without considering the task and environment.
To the fullest extent permitted by law, the website is provided as-is and may be updated, corrected, paused, or reorganized without notice. If a page, product name, or guide appears incomplete, contact support before making a time-sensitive purchasing or maintenance decision.